1DigitalOnline only ship orders using trackable shipping service. Our company take high priority in delivery of the products to you.
Our company will test all products to ensure that they are not defective. Then we pack them with bubble padded material and pack them in to boxes or envelopes provided by respective courier providers.
All shipment of our products are carried out via:
All service providers have an online tracking of the package.
1. Orders will be shipped out upon payment has been received.
We are only receive the payment through PayPal.Com,
therefore, you must open a PayPal account before starting your
shopping in 1DigitalOnline.
2. It takes 48 Hours during weekdays to process your orders.
3. Customised Orders and Special Request.
Any customised request out of our normal “options” list in our
ordering system such as:
a. English Keypad only
b. Color Selection
c. Any other special request.
Please make clear of such options to avoid any delays.
4. Out of Delivery Area (ODA) Shipment.
Please take note that any orders going to remote area that are not service
by Fedex is called Out of Delivery Area. Major cities in the countries are
normally serviced by Fedex except remote area (define by Fedex as Out of
Delivery Area). They are generally more expensive to delivery using Fedex.
Shipping cost may be as expensive as double the standard shipping rates
quote. Alternatively, we will use EMS (Express Mail Service) to ship the
orders. It is managed by respective countries postal system. It comes with
online tracking as well. But will takes slightly more days to reach customers.
Expect some 5 working day of deliver time.
At present our homepage will provide is exempt from payment the
transportation cost the service, therefore the transport company will decide
We do not ship to any PO box address in view of all courier shipping
5. Custom Clearance.
There are countries that have strict custom clearance and every country
practices difference method of clearance. It is advisable that all resellers have
take note of the local custom regulation to ensure smooth clearance of their
1DigitalOnline takes no responsibility of delay, clearance, import duties,
and regulations of each order.
Certain countries may take up to 1-3 days of clearance by the custom.
Import duties are responsibility of a buyer in all respective countries buying
them. A return of goods by refusal to pay import duty by the resellers’ buyer
may incurred certain custom agency fee. Failure to paid any agency fee and
import duty may result in confiscation and forfeit of products to the local
custom of respective countries.
Declaration requested by resellers or customers are responsibility of
consequence of the buyers.
Bear in mind that the more request we have. we are more likely to bound to mistake. we take no responsibility on delay due to customized requests.