Many people are uncertain about why import duties are levied on products that they buy online. Customs duties are totally beyond our control and it depends on each country’s import regulations.

Depending on the country, there could be waivers for mail orders or internet purchases but there is usually a limit in its value.

Australia Customs on Internet Purchases

UK Customs on Internet Purchases

NZ Customs on Internet Purchases

NZ E-commerce and Tax Info

Normally when we ship out the package, we will try our best to mark as a “Gift” and the sender is normally a person rather than a company name.

Taxes & Import Duties

We do not charge taxes on shipments to any state or country.
However, YOUR COUNTRY MAY CHARGE YOU TAXES, Duties and fees over which we have no control. If you decide not to pay these taxes, Duties and fees when your parcel arrives, then you still remain responsible to us for the cost of the goods and outward shipping. If the goods are returned to us, then you will owe us additionally for the return shipping cost and a re-stocking fee of 15% of the total product purchase price. The remaining balance will then be refunded back to your PayPal Account. In some Countries, if you refuse your shipment, your Customs charge us for the duty you refused to pay! In that case you are then liable to us for that duty. Goods will be taxed according to local taxes. For more details, please contact the customs department of your province/state/country.